Customer Relationship Management

Customer relationship management (CRM) is a term that refers to practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth. Customer Relationship Management (CRM) is a strategy for managing all your company's relationships and interactions with customers and potential customers. It helps you stay connected to them, streamline processes and improve your profitability.It just like alots company using crm example Forex CRM software , distribute CRM, alot of successful company also apply CRM software, etc, forex company, manufacture, distribution, and many more.